Shipping Policy

When you make a purchase at the European Optical online store, be assured, we got your order covered! Our staff will carefully examine each pair of eyeglasses to make sure it's in perfect condition. Our optician will also adjust the eyeglasses if needed to make sure they can fit your face. We will then pack and ship your order.

Each pair of eyeglasses purchased at European Optical will include all origianal packaging, box, case, cleaning cloth and/or cotton pouch. 

We use Canada Post for shipping orders. All packages will include tracking number and insurance. Because we ship from our location in Woodbridge Ontario, shipments via Canada Post are not subject to duties or import taxes. Shipments to outside of Canada may be subject to import tax. If you have any requests regarding your shipment, please call us after placing an order or send us an e-mail via Your Account page.